Establishment of TIO Tanzania Insurance Ombudsman is established under Section 122 of the Insurance Act No. 10 of 2009 and charged with the responsibility of resolving disputes arising between insurance consumers and insurance registrants’ business in Tanzania. Vision & Mission Statement VISION The Ombudsman envisions “Centre of excellence in resolving insurance disputes equitably and in a cost effective manner” MISSION “To develop, nurture and protect public confidence in insurance for sustainable economic growth through an effective alternative d...