Core Values

The Ombudsman will uphold five (5) core values as follows:

1. Accountability and transparency: We are accountable and undertake our duties fairly with care and transparency;
2. Competency and objectivity: We discharge our functions competently and objectively;
3. Collegiate management and team spirit: We manage our affairs in a consultative and participatory approach;
4. Independence, impartiality and probity: We maintain independence in our dealings with all parties and provide our services impartially and highest level of probity;
5. Equity and fairness: we observe equity and fairness in all our dealings;