Maswali Yaulizwayo Mara kwa Mara
Complaint letter (with mobile phone number, e - mail address)
Claim/demand letter by complainant wrote to insurer/insured
Copy of Cover Note (Policy)
Copy of premium receipt
Copy of Claim Form
Copy of driving license
Copy of Particulars of Road a...
The complainant shall pay filing fees of shillings twenty five thousand when it has been determined that complaint is admissible.
Complaints handling Procedure
Complaints should be in writing (letter or email) and should be addressed to the Insurance Ombudsman.
The complainant should explain in detail the nature of his/her complaint.
Documents to substantiate an insurance claim and correspondences made between the in...
A complaint should be lodged to the Insurance Ombudsman within a period of three years from the date on which the complainant became aware that the complaint had cause to complain to the Ombudsman
Contact Info
Tanzania Insurance Ombudsman
P.O. BOX 2893 DAR ES SALAAM
Fax :+255 22 2111094
Phone : +255 22 2111117
TIO HEAD OFFICE 4TH FLOOR, PPF TOWER OHIO ROAD/ GARDEN AVENUE
Msuluhishi wa Migogoro ya Bima
S.L.P 2893 DAR ES SALAAM
Nukushi :+255 22 2111094
Simu : +255 22 2111117
TIO HEAD OFFICE 4TH FLOOR, PPF TOWER OHIO ROAD/ GARDEN AVENUE
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